Traveling: Week Three

This week we’re going to be talking about booking flights and airline companies.  What are some rumors that you know about different airline companies?

To prepare for the workshop read the article and listen to the MP3 file.

Ryanair 

According to the article, what are some things that Ryanair does that « annoys customers »?

Here is some vocabulary from the article that we’ll be using during the workshop.

airline                                       une compagnie aérienne

be fined                                    recevoir une amende

customer service issues        questions de service à la clientèle

hand luggage                           bagages à main

ticket price                               le prix du billet

flight                                          vol

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