This week we’re going to be talking about booking flights and airline companies. What are some rumors that you know about different airline companies?
To prepare for the workshop read the article and listen to the MP3 file.
According to the article, what are some things that Ryanair does that « annoys customers »?
Here is some vocabulary from the article that we’ll be using during the workshop.
airline une compagnie aérienne
be fined recevoir une amende
customer service issues questions de service à la clientèle
hand luggage bagages à main
ticket price le prix du billet